That tracking number for the Net10 phone worked this morning and half an hour later FedEx delivered the new phone. Now, after spending more time with 2 different reps on the land-line phone for an hour at least, I do have a local phone number. Unfortunately, it doesn't work. Yet. I've been reading a lot of complaints on line this evening, about Net10 problems and I am not alone. I have hopes that perhaps in a few more hours, (or even a week) this number might actually activate for real (not as their website claims that it already is activated). Some of the complaints I have read about have actually been resolved. I also noticed a lot of people who didn't get their problems fixed seemed to have been rude to the poor reps who are really only trying to do their jobs with a minimal amount of training.
It seems to be a nice enough phone although the original one seemed to get better reception. At least they increased my end date to June 1st and added the old minutes to the new one. Now if it just starts working everything will be great. It's possible it's a "porting" issue, I'm not going to try to explain that because I'm still unclear exactly what it means. Suffice to say, as Net10 rents cell towers from other providers, e.g. Cingular, and Alltel, and the message Hal gets when trying to call my cell from our land-line says "this number is not in service, Alltel 188", maybe it's just a matter of Net10 and Alltel getting together and finishing the activation.
But I'm not holding my breath.
(edited for typos)
Friday, March 13, 2009
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